Key Responsibilities:

• Serve as the primary point of contact for commercial clients, understanding their waste management needs and developing tailored solutions to meet their requirements.
• Build and maintain strong relationships with existing clients, fostering trust and loyalty through proactive communication and exceptional service.
• Identify opportunities for upselling or cross-selling additional waste management services to existing clients, maximizing revenue potential.
• Generate new business leads through networking, prospecting, and referrals, and convert leads into long-term client relationships.
• Collaborate with internal teams, including operations, logistics, and customer service, to ensure the seamless delivery of waste management services and resolve any client issues or concerns.
• Stay informed about industry trends, regulations, and best practices in waste management, and educate clients on sustainable waste disposal solutions.
• The potential to prepare and deliver presentations, proposals, and contract negotiations to prospective clients, highlighting the value proposition of Performance Waste Solutions

About You:

• Bachelor’s degree OR Associate’s degree with customer service experience OR High School diploma /GED with customer service and Microsoft experience
• You’re a high performer who is energized and disciplined, is goal driven, and gives it their all no matter what they are doing
• You thrive in a fast-paced, competitive environment and maintain a positive attitude under pressure
• You possess the ability to embrace feedback and hold yourself accountable
• You are a constant learner and have a passion for helping others
• You are a hard worker with a strong sense of urgency, prioritize tasks effectively, and manage multiple projects simultaneously
• Excellent communication skills, with the ability to build rapport with clients and vendors
• Proficiency in CRM software and Microsoft Office Suite