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Information Technology Support Specialist
Polar Nite
3211 S Cherokee Ln STE 640, Woodstock, GA 30188

Job Type

Full Time

Remote Position?

No

Job Description

Company Description

Polar Nite is a local IT company located in Woodstock, GA. We prioritize people and community growth, both for our customers and our employees. Our mission is to empower our customers and our employees to achieve their goals. We love people and do some IT on the side.

Role Description

This is a full-time role as an Information Technology Support Specialist. The Support Specialist will be responsible for providing technical support and troubleshooting for SMBs. This is a hybrid role, with the majority of work being performed onsite in Woodstock, GA, but with some flexibility for remote work.

Benefits

  • Paid Holidays
  • Healthcare contribution
  • 4 day work weeks every month.
  • Travel bonus
  • Work to live culture
  • We are super cool
  • Flexible Scheduling

Requirements

Qualifications

  • Technical Support and Troubleshooting skills
  • Outstanding relationship and communication skills
  • Experience with Desktop Computers and Information Technology support
  • Help Desk Support experience
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Flexible and adaptable to changing priorities
  • Relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus
  • Associate’s or Bachelor’s degree in Information Technology or related field is a plus
  • Experience with Ai – This job posting was made with mostly Ai.