This part-time position’s primary responsibility is to organize, coordinate and direct the operations and programs required for servicing meetings, conventions/trade shows, reunions, customer visits and FAM trips. To develop a business relationship with meeting and event planners as well as local hotels and service providers to address the requirements of both sides in order to capture the business. Note: This role will work an average 25 hours per week.

Job Responsibilities:

• Organizes and conducts site visits of Woodstock area facilities for meeting planners, often also recruiting those planners initially to the area.
• Conducts in-person or virtual site visits with planners considering travel to Woodstock. These activities may include site inspection, setting the itinerary with participating venues, facilities and/or hotels.
• Establishes contact with convention, meeting and sports planners who are scheduled to bring groups into the area and to offer them destination services.
• Attends all internal and external meetings as required.
• Maintains a well-informed working knowledge and relationships with personnel of all hotels, attractions, and services, both public and private, available in the area.
• Provides input into sales and service strategies that would improve departmental productivity including creation of a CRM for lead management.
• Conducts prospect research; gathers marketing data; and analyzes forecasts.
• Research and reports on potential strategic relationships.
• Attends related events, trade shows, and conventions; assists in making arrangements; coordinates with third party event vendors; and analyzes feedback.
• Coordinates related travel plans as requested.
• Provides routine clerical and administrative work in answering phones, receiving the public, providing customer assistance, cashiering, data processing, and bookkeeping.
• Coordinates, edits, and optimizes website material concerning meetings and group travel.
• Arranges photo sessions; runs errands as needed.
• Assists with visitor center operations and exhibits.
• Attends community events as requested; represents the City/CVB at various meetings.
• Performs other duties as assigned.